Rashid Gold Buyers Pvt Ltd · FAQs

Your questions.
A clearer next step.

Explore common questions about selling old gold, valuation, pledged gold release, and planning your visit.

Selling Gold

Before you sell
your jewellery.

Discuss your items with our team and confirm acceptance requirements before visiting.

What gold items can I enquire about selling?
Contact us about old rings, chains, bangles, earrings, and other gold ornaments. Acceptance and the offer depend on assessment of your items.
Can I sell broken or damaged jewellery?
We welcome enquiries about broken chains, damaged ornaments, and incomplete sets. Describe your items to our team before visiting.
Do you accept non-hallmarked gold enquiries?
Yes. Contact our team about hallmarked or non-hallmarked gold and confirm the assessment method and acceptance requirements.
What if I do not have the original purchase bill?
Call before visiting and explain your situation. Our team can confirm the identification and ownership evidence required for your enquiry.
Gold Valuation

Understand
your offer.

Ask for the assessed details, buying rate, deductions, and final amount.

What determines the final offer?
The offer depends on assessed purity, net gold weight, the applicable buying rate, and disclosed deductions. Ask for a breakdown before accepting.
Which purity testing method is used?
Ask our team to confirm the method for your items before assessment, whether testing may alter the jewellery, and whether any charges apply.
How are stones and non-gold parts handled?
Confirm how these components are accounted for, whether removal is needed, and which net gold weight will be used in the offer.
How do I find out the applicable buying rate?
Call our team for the buying rate. Confirm its unit, purity basis, and when it is fixed for your proposed transaction.
What happens if I decide not to sell?
Before assessment, confirm whether you can decline the offer and whether any testing or assessment charges would still be payable.
Pledged Gold Release

Discuss your
lender requirements.

Assistance depends on lender procedures, documents, and agreed arrangements.

Can you assist with gold pledged to my lender?
Contact us with the lender’s name and relevant loan details. Our team can discuss whether assistance is available for your situation.
What information should I have ready?
Ask about the loan documents, current settlement statement, identification, and permissions needed. Confirm the release requirements with your lender.
Who pays the outstanding loan amount?
Funding responsibilities must be agreed before proceeding. Confirm who pays, how payment is made, any charges, and each party’s obligations.
Will there be an amount left after a sale?
Any balance depends on the final sale amount, lender settlement, and agreed charges. Request a breakdown of the amount payable or receivable.
How long does pledged gold release take?
Timing depends on lender procedures, document checks, payment confirmation, and availability. Confirm the expected timeline before proceeding.
Visits & Payment

Plan your visit.
Confirm the details.

Call our team for opening hours, directions, and transaction arrangements.

Where can I visit you?
The supplied shop address is Hajo, Bharalitola, near Post Office, Assam – 781102. Call +91 91010 72146 to confirm directions and the exact shop entrance.
What are your opening hours?
Please call our team to confirm current opening hours and availability before visiting.
Do I need an appointment?
Call ahead to confirm whether an appointment is needed for your enquiry and when the team will be available.
How will payment be made?
Confirm the available payment method, timing, required checks, and receipt details before agreeing to the transaction.
How can I contact your team?
Call +91 91010 72146 or visit our Contact Us page to make an enquiry.

Still have a question?

Speak with Rashid Gold Buyers Pvt Ltd about your specific enquiry.